We love having new members join our libraries.
You can join the library online as a digital member, but to borrow physical items you must pick up your library card and finalise your membership at any of our branches.
To join the library you need to:
- show current identification and proof of address
- agree to stick to the library conditions and rules below.
If you are under 18 years you need to have your membership card signed by an adult who agrees to take responsibility for your usage of library materials and equipment.
1. Membership Conditions
- 1.1 Library membership is free. Proof of name and current address is required for full membership.
- 1.2 Members under 18 years require an adult to agree to these conditions on their behalf.
- 1.3 Up to 50 items can be borrowed. You need your library card or the library app each time you borrow or use a PC at the library.
- 1.4 Loan periods are three weeks for physical items. Shorter periods may apply for popular items. Electronic resources have varying loan periods.
- 1.5 You are responsible for the items you borrow, please return them by the due date. Charges apply for late return, lost or damaged items.
- 1.6 Items may be returned to any branch of Moonee Valley Libraries, or another Libraries Victoria library service. Our preference is for a Moonee Valley branch.
- 1.7 Items can be renewed twice unless they have been requested by another member.
- 1.9 Membership privileges may be suspended for long overdue items or outstanding charges on any cards for which you have signed responsibility.
- 1.9 Notify the library if your contact details change or if your card is lost or stolen. You are responsible for items borrowed prior to notification.
- 1.10 A current list of fees and charges is available at your local library or on the website.
2. Conduct in the Library
- 2.1 Council is committed to providing a safe and comfortable environment for our customers and staff.
- 2.2 Unsociable behaviour such as harassment, aggression or the use of inappropriate language, is not acceptable.
- 2.3 A person must not behave in a manner that endangers others or unreasonably interferes with the quiet enjoyment of the library by any other person.
- 2.4 Computers and printer/copiers will shut down five minutes before the library closes.
- 2.5 Library staff have the right to ask people behaving in an unacceptable manner to leave the building, in accordance with Council’s Activities and General Amenities Local Law 2018 (amended in 2020).
- 2.6 People who consistently behave in an unacceptable manner may be refused entry to the Library for a specified period.
- 2.7 Children under the age of 10 years must be supervised by a responsible person.
- 3.1 Council is collecting your personal information in order to register you as a member of Library Services for Moonee Valley City Council. Your personal information will be stored in Council’s Customer Database and used to identify you when communicating with Council and for the delivery of library services and information. Council will not disclose your personal information without your consent, except where required to do so by law.
To request access to your personal information, or for other queries regarding the privacy of your personal information, please email firstname.lastname@example.org.
We provide free internet access to everyone in our community, as long as you stick to the rules of use below:
1. Internet and computer access
- 1.1 All visitors to the library can access Wi-Fi.
- 1.2 Members may access library computer facilities.
- 1.3 Printing is available and charges apply.
- 1.4 Material accessed within the library must be acceptable for viewing in a public place.
- 1.5 Users agree to comply with all copyright laws and any applicable State or Federal legislation.
- 1.6 Computer access may be denied to users with outstanding charges on their library card.
- 1.7 Council reserves the right to limit download amounts and restrict access to certain sites and file types.
- 1.8 Wi-Fi access is only available during library operating hours.
2. Computers, mobile device and internet use
- 2.1 Computers can be booked one week in advance for periods of up to two hours.
- 2.2 Users must log in to library computers with their own library card number and PIN.
- 2.3 To ensure private information is not viewed by others, users are required to log out at the end of a session. Users of Library iPads must log out of email, social media and other personal accounts at the end of their session.
- 2.4 Computers and printer/copiers will shutdown 5 minutes before the library closes.
- 2.5 Bookings are cancelled if the user has not arrived within 10 minutes after the scheduled start time.
- 2.6 There is a limit of two people per computer, unless by prior arrangement with staff.
- 2.7 Users are expected to be able to use the computers with minimal assistance. Staff cannot provide assistance or advice with content and transactions which may be financial, legal, medical or personal.
- 2.8 Files and documents must be saved on the user’s portable storage device or cloud storage option prior to the end of the allocated time.
- 2.9 Library computers and mobile devices have a standard operating environment to maintain security, stability and functionality. Users must not attempt to make changes to their setup or configuration of computers.
- 2.10 Requests for specific software programs will be considered in accordance with Council criteria.
- 2.11 Users hold Council harmless from any claims, damages, obligations or liabilities directly or indirectly relating to the use of computer, mobile device or Wi-Fi facilities.
- 2.12 Council does not accept any liability whatsoever and is not responsible for any loss or damage occurring from the use of these facilities including the authority and reliability of websites or online content, service interruptions, technical problems, transmission of computer viruses or damage to the user’s hardware or software.
- 2.13 Anti-virus, security and privacy protection is the responsibility of the Wi-Fi user.
3. Parental permission and supervision
- 3.1 Internet users under 10 years of age must be accompanied by a responsible adult.
- 3.2 Supervision of internet use by children under the age of 18 years is the responsibility of the parent/guardian and is agreed to when joining the library.
4. Conduct in the library
- 4.1 Council is committed to providing a safe and comfortable environment for our customers and staff. Inappropriate use of the internet or computer facilities may result in loss of internet access and/or refusal of entry to the Library for a specified period. This includes:
- tampering with equipment, settings and software
- displaying material deemed unsuitable for viewing in a public place
- illegal, criminal or anti-social (intimidation, harassment, bullying) internet use
- damage or theft of library resources.
Fines and fees
Overdue fines: 30 cents per item per day (maximum of $5.70 per item)
Lost or damaged items: Items that have been lost or damaged whilst in your possession must be paid for in full. We do not accept donations of replacement books. You will be restricted from borrowing if there are lost or damaged charges on your account.
$5 per request ($3 for concession)
Plus any charges from lending library will be passed on, usually a $28.80 fee from academic and state libraries.
This does not include items from Libraries Victoria library services. There is no fee associated with these loans.
Fines and fees can be paid at the library by card or cash, or online via your account.
We are a child safe organisation. Moonee Valley City Council is committed to providing child safety by protecting children and young people from the risk of harm or abuse when they interact with us, visit our facilities, use our services and attend our events.
View Council's child safe policy here.